Event Confirmation

To confirm your event, please let us know preferably by email. We will send you a copy of our Event Confirmation Form and an invoice for a $200 deposit.

Please read through the following terms and conditions:

Final Numbers                                                                                                                                                                                                                                                Final numbers for your function must be advised no later than 10 days prior to the function, from which an invoice will be generated for the balance of monies owing and your staff booking will be confirmed. The balance must be received in our account with your invoice number shown clearly on the deposit no less than 4 days prior to the function as final supplies and staff must be arranged at that time. Where final payment has not been received, P.B. Catering reserves the right to cancel any booking without notice.

Number Increases and Decreases

Numbers can be increased during the last week prior to a function where there is no hiring of equipment involved but not decreased. We would appreciate notification early in the week as all orders are placed then and it is often difficult to obtain extra produce and staff with little notice.

Staff Prices

Bar, wait and kitchen hand staff are charged at a rate of $33/hr (Sundays - $40/hr) Event Supervisors at $46.50/hr (Sundays - $53/hr) and Chefs are charged at a rate of $46.50/hr (Sundays - $53/hr) Public Holidays and New Years Eve staff rates are double time. A $10/hr travelling fee may apply. A minimum of 4 hours of work is required per staff member, and 2 staff must attend any function to comply with work health and safety requirements.

Public Holidays

A 20% surcharge is applicable to the total account (excluding staff costs) for public holidays and New Years Eve. See below for staff rates.

Prices

Prices quoted on the website are subject to change without notice, based on increases in cost prices from suppliers, fuel, changes to government legislation regarding taxation and charges to business etc. However, once prices are confirmed within 4 weeks of your function, they will remain fixed at that confirmed price. All prices are GST inclusive.

Chef / Food on Time

Although we allow an extra ½ hour to get to every function to cover small incidents that occur from time to time on the way to a function, P.B. Catering cannot be held responsible if major incidents prevent us from arriving on time. (e.g. accident on major road). P.B. Catering and the chef on the day will communicate with the customer as long as accurate on the day contact is provided by the client.

Rubbish Removal and Clean Up

Rubbish will be collected and left on-site unless P.B. Catering has been instructed otherwise. It is the customer’s responsibility to check all appliances before the chef leaves and to communicate with chef any special requests before he or she leaves your function. Often staff inadvertently pack up the odd piece of kitchen equipment belonging to client or leave behind our equipment. P.B. Catering will always endeavor to return equipment during the following week. We would appreciate prompt notification of any of our equipment we may have left behind.

Safety & Hygiene

 It is the customer’s responsibility to ensure children and guests are kept away from any hot or potentially dangerous equipment, including chef equipment. P.B. Catering cannot take any responsibility for any damage to property or persons caused by non-compliance. Pets and other animals must be prevented from entering any area where food is being prepared or served to meet food hygiene and safety requirements.